To initiate a return on your order from Original Wholesales, please follow the instructions below. If you need additional assistance, feel free to contact our customer service team.
Steps to Return Your Order:
Review the Return Policy: Ensure that your order meets the return criteria outlined in our return policy. Typically, returns are accepted within a specified time frame from the date of delivery. Products should be unused, undamaged, and in their original packaging.
Log In to Your Account: Go to the Original Wholesales website and log in to your account where the purchase was made.
Find Your Order: Navigate to your order history or “My Orders” section and locate the order you wish to return.
Request a Return: Select the order and click on the “Return” option. You may need to provide a reason for the return. Follow the prompts to complete the return request.
Return Authorization: Once your return request is submitted, you will receive confirmation from our customer service team. If your return is approved, you will be provided with instructions for returning the product.
Package and Ship the Product: Carefully pack the item(s) in their original packaging (if available), ensuring it is secure for return shipping. If a return label is provided by us, attach it to the package. You may be responsible for the cost of return shipping unless otherwise specified.
Refund or Exchange: Once we receive the returned item(s) and confirm that they meet the return policy requirements, we will process your refund or exchange as per your preference. Refunds will be issued to the original payment method.
If you encounter any issues or need further assistance, please reach out to our customer service team at [email protected]/+2349110653181.
Thank you for shopping with Original Wholesales!