Privacy Policy for Original Wholesales

Effective Date: 11/Dec/2024

At Original Wholesales, we respect and value your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when you use our website, www.originalwholesales.com (the “Site”). By using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect information to provide you with a seamless shopping experience and improve our services. The types of information we may collect include:

• Personal Identification Information: When you create an account, place an order, or communicate with us, we collect your name, email address, phone number, shipping and billing address, payment information (such as credit card details), and other information you provide during these interactions.
• Payment Information: We process payments through third-party payment processors such as Paystack, Flutterwave, or bank transfers. These services securely handle your payment details, and we do not store sensitive payment information like credit card numbers.
• Technical and Usage Information: We may collect non-personal information, such as IP addresses, browser types, device information, and how you navigate through our Site. This helps us understand how users interact with our Site and allows us to improve user experience.
• Cookies and Tracking Technologies: Our Site uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and track your activity on the Site. You can adjust your browser settings to block or delete cookies, but this may affect your ability to use some Site features.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Fulfillment: To process and manage your orders, including billing, shipping, and customer support.
• Customer Communication: To send order confirmations, shipping updates, and customer service responses. We may also contact you regarding promotional offers, newsletters, or other communications if you have opted to receive them.
• Account Management: To create and manage your account, allow you to track order history, and personalize your experience.
• Marketing and Promotions: To send promotional emails, special offers, and product updates based on your preferences. You can opt-out of receiving marketing emails at any time.
• Site Improvement: To analyze user behavior on the Site and enhance its performance, design, and content based on user preferences.
• Legal Compliance: To comply with applicable laws, resolve disputes, and enforce our Terms and Conditions.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers in order to fulfill our services:

• Payment Processors: We share your payment information with trusted third-party processors (like Paystack, Flutterwave) to securely process transactions.
• Shipping and Fulfillment Providers: We may share your information with shipping companies or fulfillment partners to deliver your orders.
• Service Providers: We may share your information with other trusted companies that assist in providing services like email marketing or customer support, all of which are governed by contracts to protect your data.
• Legal Compliance: We may disclose your information if required by law or in response to legal requests, such as a subpoena or court order.

4. Data Security

We take the security of your personal information seriously and implement industry-standard security measures to protect it from unauthorized access, loss, or misuse. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have certain rights over your personal data:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request to correct or update your personal information.
• Deletion: You may request the deletion of your personal information, subject to legal requirements or business needs.
• Opt-Out of Marketing: You can unsubscribe from our marketing communications at any time by following the instructions in the email or contacting us directly.

To exercise these rights, please contact us at the contact details provided below.

6. Third-Party Links

Our Site may contain links to third-party websites. These websites have their own privacy policies and are not under our control. We are not responsible for the privacy practices of other websites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us, and we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you through the Site or by email. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us:

Original Wholesales

Email: info@originalwholesales.com
Phone: +2349110653181
Address: Shop h21 haggi plaza tradefair complex bba, Amuwo Odofin, Lagos 102101, Lagos.

By using our Site, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.