Refund and Return Policy

Thank you for shopping with Original Wholesale Website. We want you to be completely satisfied with your purchase. Please review our policy below to understand our return and refund process:

1. Return Window
All products are eligible for return within 2 days from the date of delivery. After this period, returns will not be accepted.

2. Condition of Products for Return
To be eligible for a return, the product must be unused, in its original condition, and in the original packaging. Once the product has been used or the seal has been broken, it is no longer eligible for return or refund.

3. Non-Returnable Items
For hygiene and safety reasons, certain items may not be eligible for return once opened, including but not limited to consumables, personal care products, and any items that have been used or unsealed.

4. Return Process
To initiate a return, please contact our customer service team within 2 days of receiving your product. You will be provided with return instructions. Returns must be shipped back to us in the original condition and packaging.

5. Refunds
Once we receive and inspect your returned product, we will process your refund. Refunds will be issued to the original payment method. Please allow up to 7 business days for the refund to appear on your account, depending on your bank or payment provider.

6. Shipping Costs
Shipping fees for returns are the responsibility of the customer, unless the return is due to an error on our part or a defective product.

If you have any questions or concerns, please reach out to our customer service team. We are here to help!

Thank you for choosing Original Wholesale Website.